Bringing your loved one home with dignity and care
Compassionate assistance when you need to bring a loved one home or arrange international transport
When a UK resident passes away abroad, we coordinate their return home for funeral services. Whether they were on holiday, working overseas, or living abroad, we manage the entire repatriation process with care and efficiency.
For families wishing to have funeral services in another country, we arrange respectful international transport. This includes foreign nationals returning home or UK residents with overseas burial wishes.
We manage every detail to ensure a smooth and dignified repatriation
Call us immediately on our 24/7 helpline. We'll gather essential information and begin coordinating with relevant authorities. Our team will guide you through immediate steps and provide emotional support.
We handle all paperwork including death certificates, embalming certificates, freedom from infection certificates, and customs documents. Our team liaises with embassies, consulates, and local authorities.
Your loved one is prepared according to international transport regulations and receiving country requirements. This includes embalming, appropriate casket selection, and hermetic sealing if required.
We book appropriate flights or ground transport, handle cargo arrangements, and coordinate with airlines. All transport is tracked and monitored throughout the journey.
Upon arrival, we ensure smooth customs clearance and coordinate with local funeral directors if needed. For incoming repatriations, we collect your loved one and transport them to our facilities.
Once repatriation is complete, we proceed with funeral arrangements according to your wishes, whether that's a service here in Liverpool or preparation for onward travel.
We handle all complex paperwork, but initially we'll need:
We arrange repatriations to and from countries worldwide, including:
Ireland, France, Spain, Portugal, Italy, Germany, Poland, Greece, Netherlands, Belgium, and all EU countries
USA, Canada, Mexico, Brazil, Argentina, Jamaica, Barbados, Trinidad, and all Caribbean nations
India, Pakistan, Bangladesh, China, Philippines, Thailand, Vietnam, Japan, and Middle Eastern countries
Nigeria, Ghana, South Africa, Kenya, Egypt, Morocco, Zimbabwe, and all African nations
Australia, New Zealand, Fiji, Samoa, Tonga, and Pacific Island nations
We also handle complex repatriations from remote locations, conflict zones (where possible), and cruise ships
Repatriation typically takes 5-10 days depending on the country and documentation requirements. Some countries may take longer due to local regulations. We keep you informed throughout the process and work to minimize delays while ensuring all legal requirements are met.
Repatriation costs vary significantly based on location, transport method, and local requirements. Travel insurance often covers repatriation - we can liaise directly with insurance companies and handle claims on your behalf. We provide transparent pricing with no hidden charges.
We respect all religious and cultural practices, coordinating with religious authorities to ensure requirements are met. This includes specific preparation methods, timing considerations for burial, and arrangement of religious ceremonies or blessings during transport.
Different countries have varying regulations about death abroad, including potential requirements for autopsy or inquest. We navigate these complexities on your behalf, working with legal authorities and ensuring compliance with all international regulations.
Our repatriation service goes beyond logistics. We provide complete support for families during this challenging time:
24/7 multilingual helpline with immediate response
Dedicated case manager for your repatriation
Regular updates on progress and timeline
Assistance with travel arrangements for family members
Coordination with insurance companies
Support with estate and legal matters
Grief counseling and bereavement support
Liaison with employers or educational institutions
In urgent cases, we can begin the process immediately with repatriation typically completed within 5-10 days. The exact timeframe depends on the country, local regulations, and documentation requirements. We work around the clock to minimize delays.
While travel insurance can cover repatriation costs, we help all families regardless of insurance status. We offer transparent pricing and flexible payment options, including installment plans. We can also advise on potential financial assistance from governments or charities.
Yes, we can arrange for family members to travel on the same flight where possible. We coordinate with airlines for compassionate fare rates and help with travel documentation. Some airlines allow a family member to accompany the deceased at reduced rates.
Cruise ship deaths require special handling. We work with cruise lines and port authorities to arrange disembarkation at the nearest suitable port, then coordinate onward repatriation. Our experience with maritime repatriations ensures smooth handling of these complex situations.
Yes, we arrange international transport of cremated remains, which is generally simpler than body repatriation. We provide appropriate urns for travel, handle documentation, and can arrange for family members to personally transport ashes or ship them separately.
Deaths requiring investigation may delay repatriation while local authorities complete their procedures. We liaise with police, coroners, and consular officials to monitor progress and ensure release as soon as possible, keeping families informed throughout.
If you need immediate help with repatriation, our specialist team is available around the clock. Don't face this complex process alone.
Emergency Repatriation Helpline: 0151 928 1625
